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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dena Barton

February 19, 2026

5  out of  5
rating by Dena Barton
"I would highly recommend Nick to anyone who needs ins. I was in and out in 10min., I get it drafted off my card with NO PROBLEM. Now, I am insured and never have to worry about making ins payments. He is gone above n beyond to make my experience a pleasure. KINDNESS COUNTS! Thanks Nick for making it quick, easy and cheap!!!."
We responded:
"Thank you for the positive review. We strive to make insurance quick, easy and painless for our customers. We are here if you need us! - Best - Nick "
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Ethan sword

January 29, 2026

5  out of  5
rating by Ethan sword
"Can’t recommend Nick enough! Takes care of all my insurance needs and always quick to respond and take care of things! Have multiple vehicles and home and boat together!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daniel Franklin

January 19, 2026

5  out of  5
rating by Daniel Franklin
"Helpful, competent, and efficient: All of these describe the person who worked with me to get my insurance. They worked with me all morning to solve some difficulties I had getting insurance due to a stupid mistake on my part that landed me in some trouble with the law. Thanks to them, the problem I had been dreading for months was wrapped up in one morning. I highly recommend them to anyone."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and call us if you need anything. All the best Nick McMillan"
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Alex

December 22, 2025

1  out of  5
rating by Alex
"I had an extremely frustrating experience with this insurance company regarding their assessment of my roof. They insisted that my roof required full replacement, despite the fact that multiple licensed contractors and even another insurance company inspected it and found no issues warranting replacement. I provided a written inspection report from a licensed contractor to Nick and their underwriting department, yet their decision was not reconsidered. I was told by Nick Mcmillian, “I understand that’s what the contractor thinks, but in all honesty it’s not up to him. He is not going to replace your roof if it starts leaking in six months due to granular loss.” The issue with this reasoning is that if there truly were the level of “mass granular loss” they claimed, it would have been clearly identified by other professionals. None of the inspectors who evaluated the roof observed the alleged granular loss, nor did they see granules in the gutters, which would typically be present if such damage existed. This experience demonstrated a refusal to consider documented evidence and professional evaluations outside of their own assessment. I expect accuracy and honesty from an insurance provider, especially when it comes to major property decisions. Unfortunately, Nick McMillan and this company as a whole failed on both counts."
We responded:
"Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointment with the company's decision not to renew your home insurance due to granular loss and the condition of your roof. Please understand that our primary responsibility is to ensure the safety and protection of our clients and their properties, and sometimes this requires difficult decisions based on industry standards. "
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Mike Ward

November 6, 2025

5  out of  5
rating by Mike Ward
"Cheapest prices, and very fast service! Best insurance experience I've ever had, hands down... Thanks Nick! #TeamNick"
We responded:
"Mr. Ward, thank you for the positive review. We appreciate you doing business with State Farm. Let me know if you need anything. All the best and Merry Christmas - Nick McMillan "
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Sandra Williams

October 21, 2025

5  out of  5
rating by Sandra Williams
"I really appreciate Nick McMillan- State Farm Insurance Agent,they got me a cheaper rate deal,for about a hundred less than what I was going to have to pay,thanks State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best - Nick McMillan"
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Jenniffer Simmons-Smith

October 10, 2025

5  out of  5
rating by Jenniffer Simmons-Smith
"I went in to talk to someone about my daughter's claim. While I was there I thought i should get a quote on mine because while I was sitting there my current insurance sent me my renewal premium and it was $200 more than what I had been paying. Carol looked at the current coverage and immediately pointed out what I didn't have. She added what I needed to my quote, made some suggestions and saved me $400 a month! It was goodbye FLO right there. I am very very pleased with State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! All the best - Nick "
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joritaclayton

September 29, 2025

5  out of  5
rating by joritaclayton
"Nick was very professional and very efficient. He responded quickly with a quote and my son is saving money with him!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. All the best - Nick McMillan"
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Team Resilient Tennessee BOOM

June 27, 2025

5  out of  5
rating by Team Resilient Tennessee BOOM
"Always helpful anytime and gets it done fast"
We responded:
"Thanks for the review Shannon and I appreciate your trust and business! Nick "
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Karen Karp

June 26, 2025

5  out of  5
rating by Karen Karp
"I have been a customer for years and absolutely love this Office. They are great and very responsive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim Vail

June 18, 2025

5  out of  5
rating by Kim Vail
"Easy and friendly people to work with. Rate is lower than my previous carrier too."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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AMY Jones

June 9, 2025

5  out of  5
rating by AMY Jones
"Nick is friendly, knowledgeable and always responds to our needs in a timely fashion. We are pleased with the service and with the prices!"
We responded:
"Hey Amy thanks for the kind words and your trust in State Farm. - Best Nick "
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Miranda Woods

May 31, 2025

5  out of  5
rating by Miranda Woods
"Thank you Erica for all your help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best - Nick "
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esther farrell

May 30, 2025

5  out of  5
rating by esther farrell
"Bless Erica! Always so kind and patient with me, especially after I had surgery and only had two working brain cells. I ask for her whenever I need help, and she always gets the information I need every time. Everyone needs an Erica in their corner. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cindy Stanaway

May 30, 2025

5  out of  5
rating by Cindy Stanaway
"Carol is the best! She’s been assisting me with my insurance needs for about 5 years now and she really genuinely cares about you as a person and loves helping you set up the right plan without breaking the bank. She’s extremely intelligent, patient and caring. 10/10 recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Billings

May 30, 2025

5  out of  5
rating by Shirley Billings
"Very friendly and helpful. Great rate and service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Mazzola

May 28, 2025

5  out of  5
rating by Tony Mazzola
"Great customer service, great follow up and check in with you even after being a customer for a long time. Competitive rates, and Carol was the best to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Nick "
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Adrienna Williams

May 13, 2025

5  out of  5
rating by Adrienna Williams
"Nick is amazing!! I was paying almost 300 for full coverage with who I was previously through. I went into State Farm today and nick got my payments cut in half and a new plan started today very quickly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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A Epps

May 1, 2025

5  out of  5
rating by A Epps
"Had a smooth process starting my life insurance policy. Thanks Erica and Nick!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amanda Starnes

April 30, 2025

5  out of  5
rating by Amanda Starnes
"Erica was amazing to deal with. She was patient and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe

April 25, 2025

5  out of  5
rating by Joe
"Greatest agency hands down! Amazing people that take great care of their customers! I highly recommend everyone living in this area to give them their business!"
We responded:
"Good morning and thank you for the feedback. We strive to make insurance as painless as possible. If you have any questions or concerns, please reach out to us. All the best - Nick McMillan"
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Alan Smith

April 23, 2025

5  out of  5
rating by Alan Smith
"Thank you Carol for your helpful information and assistance. Very pleasant experience. Would definitely highly recommend your office to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pam Masters

April 3, 2025

5  out of  5
rating by Pam Masters
"They are very nice and helpful my experience with them I will tell all my friends and family how happy I am with State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Larkins

January 23, 2025

5  out of  5
rating by Michael Larkins
"They have done me very well and nick I want to thank you for helping me today with my bill he went way beyond to help me with my payment thank u and I would recommend state farm at this office to anyone"
We responded:
"Thank you for the review and choosing State Farm as your insurance provider. We are happy to help. Call the office if you need anything. Best - Nick McMillan "
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Susan Falin

December 26, 2024

5  out of  5
rating by Susan Falin
"Awesome!:)"
We responded:
"Thank you for the positive feedback. We appreciate your business and trust in State Farm. Call us if you need anything. Best - Nick McMillan "